Profile image of Sandra C Kramer-Kowalzik

Sandra C Kramer-Kowalzik

Systemic conflict coaching integrating psychology and entrepreneurship

Sandra specializes in resolving founder and leadership team conflicts using methods from Friedrich Glasl and Christoph Thomann. She believes in collaborative solutions and is a certified mediator.

Quick Facts

München, Germany and Palma de Mallorca, SpainCurrent location
German (native), English (business fluent), French (fluent), Spanish (basic)Professional languages

Expertise & Approach

Systemic conflict coaching integrating psychology and entrepreneurship

Sandra specializes in resolving founder and leadership team conflicts using methods from Friedrich Glasl, Christoph Thomann, and Friedemann Schulz von Thun.

Sandra specializes in resolving founder team conflicts using approaches from Friedrich Glasl, Christoph Thomann, Friedemann Schulz von Thun, Gunther Schmidt, and Klaus Eidenschink. Her negotiation expertise draws from Matthias Schranner's methods, while founder conflict knowledge stems from Noam Wassermann's "Founder's Dilemma" and Techstars methodologies. Philosophy: "Solutions are found in the AND, not the EITHER-OR."

Professional Journey

Managing Director of Koru Consulting

Now leads Koru Consulting, specializing in entrepreneur and leadership team dynamics and SME transformation as well as transformational workshops for large leadership teams.

Started with founding a student consultancy Impulse e.V. (1993), joined Andersen Consulting as change manager (1996), then INSEAD as project manager and Infineon Technologies as Director Strategic Marketing co-founded Koru Consulting GmbH (2013), and served as Managing Director of blockchain startup starwings GmbH (2017-2018).

Accenture, Insead, Infineon....

Expertise with Anderson Consulting (now accenture), Infineon Technologies and INSEAD (Fontainelbeau) and Starwings GmbH

Founded student consultancy Impulse e.V. (1993), started with Andersen Consulting as change manager, then joined INSEAD (Fontainebleau) as project manager, Infineon Technologies as Director Strategic Marketing (2005) and co-founded Koru Consulting GmbH (2013), served as Managing Director of blockchain startup starwings GmbH (2017-2018). Now leads Koru Consulting, specializing in entrepreneur team dynamics and SME transformation and orchestrating transformational Workshops for large leadership teams.

Qualifications

Master in Psychology, eMBA ESCI, Executive MBA (Babson College)

Coaching certifications from ISB (Institut für systemische Beratung) and mediation certification from TRIGON (founded by F. Glasl).

International Coaching Federation member. Extensive specialized training in organizational constellations, embodiment, neurodidactics, EMDR, profiling values, and dynamic facilitation. 25+ years practical team leadership experience.

Project Portfolio

Co-Founder conflict blocking strategic decisions

Two co-founders deadlocked over company direction amidst daily operational conflicts

Tech startup, 2-person founding team with growing tensions over strategic alignment and day-to-day decision-making processes. Conflict mediator and strategic facilitator over 3 months. Clear role definitions established, decision-making processes clarified, personal values identified and renewed partnership focus on shared vision. Regular updates in process. Methods (examples): Systemic team constellation work, Value Analaysis, Escalation Stage analysis, structured dialogue formats, role clarification workshops with visual mapping techniques.

Team Coaching with large leadership team

High-diversity leadership team experiencing trust breakdown after intense growth period

International company, 14-member senior leadership team following 6 months of high-pressure transformation with deteriorating team cohesion. Team coaching, workshops and trust-building facilitation through structured intervention workshops over a time period of 9 month. Restored psychological safety, improved communication routines, and strengthened collective leadership capability.

Blockchain startup strategy workshop

Blockchain startup strategy week complicated by underlying founder team dynamics

International cryptocurrency startup, 4-person founding team struggling with strategic planning due to unaddressed interpersonal tensions, role clarifications and expectations. Strategic moderator and conflict coach during intensive strategy retreat format. Business model clarity achieved alongside resolved communication patterns and renewed team trust and commitment. Methods: Intensive retreat facilitation, systemic constellation work for team dynamics, values alignment exercises, strategic dialogue formats, meditative walk exercises.

Conflict Coaching for Teamlead

Team leader in almost burnout from unresolved conflict with CEO affecting entire department

Mid-size service company, with team leader responsible for an expert team of 9 people, experiencing health impacts from ongoing executive-level conflict. Individual conflict coaching supporting role clarity and boundary setting over 3 months. Clear decision-making framework established, team leader empowered, resulting in strengthened departmental performance. Methods used: Individual systemic coaching, boundary-setting exercises, personality diagnostic, embodiment techniques for stress regulation, stakeholder mapping.

Biotech Startup Founder Team Coaching

Bio-tech startup with submerged tensions around compensation and responsibility distribution.

Bio-tech startup founder team of 5 with long-simmering tensions around compensation, task distribution, and responsibility allocation. Multi-workshop facilitation bringing submerged issues to surface including salary structures and role boundaries. Previously unspoken tensions resolved through structured dialogue and clear accountability frameworks. Methods: Team workshops with structured dialogue formats, values analysis to surface underlying motivations, role clarification exercises, compensation framework development sessions.

Mobility startup organizational readiness check

Early-stage mobility startup experiencing mounting tensions from role and responsibility ambiguities.

Early-stage mobility startup experiencing mounting tensions due to role ambiguities and unclear responsibilities. Organizational assessment and team alignment process including readiness check to align behavioral perspectives. Role clarification workshops resulted in defined responsibilities and reduced interpersonal friction. Methods: Organizational strategy alignment (assessment), behavioral alignment exercises, structured team dialogue, role mapping workshops, responsibility matrix development.

Support of leadership team in agile transformation (3000 employees)

Large-scale department transformation requiring cultural shift and new agile working methodologies.

Large-scale department transformation within international corporation requiring cultural shift and new working methodologies. Facilitation of large-group workshops in multinational context with diverse stakeholder groups. Successfully implemented agile practices while managing cross-cultural team dynamics and resistance to change. Example Methods used: Fishbowl discussions for transparent communication, Gallery Walk for collective insights, Deep Democracy principles for inclusive decision-making.

Emergency Coaching for escalating team conflict

Executive facing urgent team conflict situation requiring immediate strategic intervention and guidance.

Department leader recognizing escalating team dynamics and need for rapid conflict resolution support. Short-term intensive coaching focused on self-regulation strategies in conflict situations and preparation for crucial team meeting. Developed practical intervention approaches with follow-up support to ensure sustainable conflict resolution. Methods: Rapid conflict assessment, emergency intervention techniques, self-regulation coaching, meeting preparation strategies, follow-up implementation support.

Professional Passions

New technologies and methodologies

Driven by curiosity and eagerness to explore new technologies and emergent methodologies.

Support social startups

Supports social startups through pro bono work and environmental conservation initiatives.

EO Accelerator Participant

Passionate about creating environments where leadership teams can develop freely while maintaining effective partnerships.

Additional Insights

Munich-based with Germany-wide and European operations, exclusive Leadership Retreats on Mallorca

Based in München, operating throughout Germany and Europe.

Based in München, operating throughout Germany and Europe. Offers specialized Leadership Team Retreats on Mallorca combining conflict resolution with inspiring Mediterranean settings. Multilingual capabilities (German/English/French/Spanish). Regular international conference speaker. Developed proprietary "Cost of conflict Calculator" and Escalation stages assessment tool.